We are
Performance Architects
We deliver solutions for higher performance
Our Philosophy
Other providers understand what you need and give you what you want.
We understand what you want
and give you what you need.
Customer requirements are changing.
Markets are being disrupted.
Rigid systems and slow processes can’t adapt.
We unleash better performance within your organisation, despite this difficult terrain.
Our mutual Journey
Every organisation is different; our three-step approach to designing and delivering your performance architecture reflects that.
- We listen to you
- We ask questions
- We learn your processes
- We analyze your outcomes
- We discover what matters most
- Together, we define the criteria of success
- We bring the right people in
- We identify the right path forward
- We prepare for action
- We build your high performance solution
- We monitor the progress and impact
- We achieve success
What does your high performance solution look like?
Take the first step and find out.
Arrange a call with our Performance Architects now.
Meet the Performance Architects
Loretta Fokuhl
Senior Manager Strategy & Business Development
David Ender
Acting Director
Katharina Rönnfeld
Head of Product Management
Alexander Waldmann
Head of Solution Engineering
Michael Frautz
Managing Director
Success Stories
relevens
driving Sales with timely Content
A key stakeholder summarised relevens’ challenge during an early discussion:
“Our sales team has too many information and content sources. They can’t find what they need at the right time. Surfacing content is time-consuming; the maintenance required is enormous; everything is over-complicated.”
We targeted the sales department’s primary requirement: relevant information that is accessible at just the right time and in a manner that satisfies the users’ needs.
We designed an integrated platform that simplified customer engagement, enhanced sales effectiveness, and provided relevens with the ability to measure and manage their process with ease.
Relevant content is delivered to sales staff quickly and in a digestible way. System upkeep is streamlined and folded into everyday operations. Platform and content usage are easy to evaluate, and used to drive continuous processes improvements.
The result is a solution that enables sales to be more effective in less time, with less effort. A typical performance oriented solution.
Asset Recovery Processes
Excel is not something we associate with the future. Complex sales processes are now easy to carry out.
Want a breath of fresh air?
Of course, managing a complex ordering process with an Excel sheet is possible. But it is a laborious and error-prone process for everyone, especially if an interaction between manufacturers, customers, partners, Sales, Legal, Contract Department, etc. is to function optimally.
When sellers and buyers meet, it should be an easy, fast and transparent interaction. These values are our framework for a solution that can do much more than just display static lists.
We have made sure that the process is simpler, clearer, more comprehensible and sustainably better for everyone involved. This has paved the way to a significant increase in sales – and even at significantly lower costs.
Configure-to-Purchase Processes
Easy testing, better buying – Individual hardware configuration instantly calibrated to your inventory and potential compatibilities.
With this simple idea in mind, we analyzed an established system with several levels of complexity and the associated internal and cross-corporate processes.
Our goal was for customers to be able to order their desired system effortlessly and with no waiting time – with the certainty that all components are in stock and compatible.
We’ve developed a solution that manages warehousing, compatibility and availability, and also offers alternative configurations when certain parts are out of stock – all for the fastest, most satisfactory and uncomplicated delivery possible. And incidentally, we’ve also developed a new business model to increase profit margins and achieve operational excellence.
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